TECHEAD is looking for a Senior Business Analyst to serve as the primary consultant between various business units in order to review, analyze, and evaluate business systems and user needs for a major provider of specialty insurance and assistance services. 

Highlights

• Provide expert authority for business partners on SDLC processes 
• Act as a liaison between business partners, project management, development and quality assurance teams 
• Identify opportunities for improvement in processes and procedures used by the Business Analysis team 
• Share your knowledge as a resource for less experienced Associates

What You’ll Do 

• Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies 
• Create, manage and implement requirements to support the organization’s international websites 
• Consult with company’s global IT & business representatives to elicit and maintain requirements 
• Develop and solicit approval of SDLC documentation 
• Manage the change control process for assigned projects 
• Review requirements, specifications, test documentation, implementation, support, training and maintenance plans to ensure alignment with business objectives on projects 
• Serve as primary contact for researching root-cause and facilitating resolution of production errors 
• Aid in the remediation of defects encountered during QA testing

 

What you’ll need: 

• Bachelor’s degree in Business Administration, Information Systems or related discipline
• 5 – 7yrs experience supporting projects related to process improvement
• Exceptional communication, organization and project coordination skills
• Any experience in insurance or ecommerce projects is a plus!

 To apply please upload your resume here.